User Experience design all starts with – you guessed it… the user (and what they want). Whether we’re creating a website, an app or an online platform. We need to know what your users want, in order to create an easy, friction-less experience which will convert into sales and returned visits.
We also need to know about you and your business. What does your product need to do? Is there a problem or need we’re trying to solve? What are the Key Performance Indicators? All these questions will help us define the product and measure success throughout the process.